AA Cars Standards

We know finding a new car can be confusing and stressful. So to help you buy your next used car with confidence, we ensure all our dealers meet a minimum standard of service. We call these AA Cars Standards. 

They're basically the AA's Commandments of Gold Standard customer service - making sure you get looked after both before and after sale to create peace of mind and a stress-free experience.

What are the promises? The dealer will......

• Provide a minimum of 6 months MOT on all vehicles

• Allow you to test drive any vehicle

• Welcome any vehicle inspection before you buy

• Make sure every vehicle is in good condition

• Provide V5 registration and service records where available

• Work closely with you and the AA Cars team to help with any issues

You can find the full set of standards here